top of page


Privacy Policy


Last Modified: September 27, 2018



Plexome, Inc. (“Company,” “our,” “we”) respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy is part of our Terms of Use available here


In this policy we describe the types of information we may collect from you or that you may provide when you use our website (the “Website”) and our practices for collecting, using, protecting, and disclosing that information.


Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it, as you agree to this Privacy Policy by using the Website. If you do not agree with our policies and practices, do not use the Website. 


Children Under the Age of 13 


The Website is not intended for children under 13 years of age and you are not allowed to use the Website or provide information on it if you are under 13 years of age. If we learn we have received personal information from or about a child under 13 without verification of parental consent, we will delete that information immediately. If you believe we might have any information from or about a child under 13, please contact us immediately at


If you are based in the European Economic Area (“EEA”) you may only use the Website if you are over the age at which you can provide consent to data processing under the laws of your country or if verifiable parental consent for your use of the Website has been provided to us. 


Content Compared to PII About You


Users can use the Website to upload, create, share, and manage “Content,” which is information that a user voluntarily provides to the Website but we do not ask for and may include personal data about others or other sensitive information. We have no control over the information contained with Content. Content does not include usage information we intentionally collect about how users share, access, or manage Content. 


The Company is merely a data processor of the Content and you, the user, is the data controller of the Content. This means that we will only process personal data from the Content on your, and other users’, behalf and according to our users’ instructions (or as otherwise required by applicable laws), and you are solely responsible for the use, disclosure, sharing, and rights of any Content you manage on the Website. We are not responsible for, and this Privacy Policy does not apply to, the collection, use, processing, or sharing of Content by you or other users. 


This Privacy Policy refers primarily to the information that we collect about you as a user of the Website, unless a section herein specifically refers to “Content,” in which case we are referring to this user-owned Content. 


Information We Collect About You


We collect several types of information from and about users of the Website, including (this section is not referring to Content):


  • Information that you use to sign up for your account on the Website, such as name, email address, and institution with which you are affiliate; 

  • Information that you voluntarily include to personalize your Website profile, such as job title, work address, research focus and experience, affiliated institutions, education and training, professional experience, license and certifications, memberships, awards, and publications; 

  • Information that you include in messages to other users; 

  • Data that you contribute to the Website, either publicly or privately within your group; 

  • Additional information that you voluntarily enter to use the functionalities of the Website; 

  • Information about your internet connection, the equipment you use to access the Website, and Website usage details (which may include how you interact with Content).



How We Collect Information From You


We collect information from you in two ways: 


  • First, directly from you when you provide it to us, such as signing up for an account, uploading your data onto the Website, or sending a private or group message on the Website. 

  • Second, we collect generic information about your usage and equipment automatically as you navigate through the Website, such as usage details, IP addresses, web browser preferences, and information collected through cookies and other tracking technologies. Although we do not correlate tracking information to individuals, some information collected, such as IP addresses, will be unique.


In some countries, including countries in the EEA, the information referenced above in this Privacy Policy may be considered personal information under applicable data protection laws. If you do not want us to collect this information, do not use the Website. 


Do Not Track Settings 


The Company does not track its customers over time and across third party websites to provide targeted advertising, and therefore does not respond to Do Not Track (DNT) signals. However, some third party websites track your browsing activities when you use their websites so that they can tailor their content to your preferences. If you are visiting such sites, your web browser may allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.


How We Use Your Information 


We use information that we collect about you or that you provide to us, including any personal information:


  • To develop, provide, and improve the Website and its services to you.

  • To provide you with information, products, or services that you request from us.

  • To allow you to collaborate or connect with other Website users at your discretion. 

  • To provide you with notices about your account and/or subscription, including expiration and renewal notices.

  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

  • To notify you about changes to the Website or any products or services we offer or provide though it.

  • In any other way we may describe when you provide the information.


Sharing and Disclosure of Your Information


We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.


We may disclose personal information that we collect or you provide (excluding Content, unless otherwise provided in this Privacy Policy):


  • To our subsidiaries and affiliates.

  • To contractors, service providers, and other third parties we use to support our business.

  • To other users on the Website to the extent that you include it in your profile, in a message, or otherwise choose to share it with them; 

  • To other users to the extent that information about you is shared by someone else on the Website; 

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about the Website users is among the assets transferred.

  • To fulfill the purpose for which you provide it, such as to share your data as part of a group that you join on the Website.  

  • For any other purpose disclosed by us when you provide the information.

  • To third party contractors in order to analyze Website performance and user behavior and/or to improve the Website.

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.

  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Plexome, our customers, or others.



User Contributions


The Website includes public areas where you can post or publish any content to other registered users, plus messaging features where you can transmit information to other users of the Website (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk and, to the extent that you share personal information in these User Contributions, our obligations under this Privacy Policy do not apply to these disclosures. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.


You are responsible for ensuring that your User Contributions and Content are collected and handled (including personal information) in compliance with all applicable laws. As a processor, rather than controller, of this Content, we only access Content as necessary to:

  • Respond to customer support requests regarding the technological features and capabilities of the Website or requested or required changes to Content; 

  • Comply with any court order, law, or legal process; or 

  • Investigate or respond to suspected violation(s) of our policies and terms. 



Data Retention


We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).


When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.


Accessing and Correcting Your Information 


You can review and change your personal information by logging into the Website and visiting your account profile page. Keep in mind that you can determine through your profile settings which information is “private” (not shared with other users) and which information is “public” (shared with other Website users, but not with the general public). You may also send us an email at to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.


Since we do not control Content, requests to review, access, delete, or modify Content must be directed to the user who manages the Content. You are welcome to contact us with information about the Content you wish to access and the user who manages it and we will refer your request to that user and support them as needed. 


If you delete your User Contributions or Content from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. 


Data Security 


We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access. For example, access by a user to his or her personal information is available through a password that must meet robust minimum requirements and a unique customer ID selected by the user, in addition to automatic logout mechanisms. This information is encrypted through the Website with Secure Socket Layer technology (SSL) and is also encrypted when it is stored by us to prevent unauthorized parties from viewing such information. Also, we perform regular malware scanning of the Website and all servers and computers used by us to support the Website. We use Amazon’s AWS for hosting our Website and leverage multiple security features offered by this service. All Company employees are required to adhere to our security and confidentiality procedures and undergo training related to maintaining the security of user personal information.


The safety and security of your information also depends on you. Where you have chosen a password for access to certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone and be careful about giving out information in public areas of the Website.


Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.


EEA Users


You have options in relation to the information and data that we have about you.  To exercise any of the options discussed below, please contact us at If you’re an EEA user, you may:


  • Access the information we have about you. We'll will make an effort to share this information with you within a reasonable time.

  • Have your information corrected or deleted. 

  • Object to us processing your information. You can ask us to stop using your information, including when we use your information to send you marketing emails or push notifications. We only send you marketing material if you've agreed to it, but if you'd rather we don't, you can easily unsubscribe at any time by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you, or by emailing us at the email address above. 

  • Withdraw your consent for us to collect and process your personal information at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

  • Have the information you provided to us sent to another organization, where we hold this information with your consent or for the performance of a contract with you, where it's technically feasible.

  • Complain to a regulator. If you're based in the EEA and think that we haven't complied with data protection laws, you have a right to lodge a complaint with the Data Protection Commission in Ireland or with your local supervisory authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. 


Legal Basis for Processing Personal Information


Our legal basis for collecting and using the personal information described in this Privacy Policy will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so.  We have a legitimate interest in operating our Website and communicating with you as necessary to provide these Website, for example when responding to your queries, improving our Website, undertaking marketing, or for the purposes of detecting or preventing illegal activities.


In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person. If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). 


Third Party Links


The Website may contain links that lead to other websites, and the Company is not responsible for the privacy practices, content, and/or activities of these linked websites. Nonetheless, we seek to protect the integrity of the Website and welcome any feedback about these external websites. 


Changes to Our Privacy Policy


We will post any changes we make to our privacy policy on this page and you will be notified of any material changes on the Website home page and in an email to the most recent email address that you provided to us, if any. 


Contact Information  


To ask questions or comment about this Privacy Policy and our privacy practices, contact us at

bottom of page